We want you to feel confident when shopping with us. If your purchase does not meet your expectations, you may request a return subject to the conditions below.
Return Period
Eligible return requests must be submitted within 30 days after delivery.
Return Conditions
Products must meet the following requirements:
- The item has not been used beyond reasonable inspection.
- The item remains in its original condition.
- Original packaging and included accessories are provided.
- The product has not been altered, damaged, or improperly handled.
- The returned package is adequately protected during transportation.
We may decline a return if the product does not meet these requirements.
Non-Returnable Products
Certain products may not be eligible for return, including:
- Customized or personalized items.
- Digital products and downloadable materials.
- Gift cards.
- Final-sale or clearance products.
- Items that have been substantially used, modified, or damaged.
Refund Processing
Returned products will be inspected after they arrive.
Once the return is approved, the applicable refund will be issued to the original payment method. Processing time may vary depending on the payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, incomplete, or incorrect product, please retain the product, packaging, and related materials while the issue is being reviewed.
Return Shipping
Unless an item was sent incorrectly or has a confirmed product defect, the cost of returning the item is generally the customer's responsibility.